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How mpo035 Handles Your Personal Information

Your account data belongs to you. This page explains exactly what we collect when you access mpo035, how your wallet activity through DANA, OVO, or GoPay is handled, and what rights you have over your own information.

Account Data ProtectionWallet Privacy: DANA, OVO, GoPayYour Right to Access & DeleteCookie ControlsContact Our Privacy Team
mpo035 How mpo035 Handles Your Personal Information
PRIVACY CONTACT

Reach Our Privacy Team

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Reach us through any of the channels below and we will respond to your request as quickly as we can.

Team online

Live Chat

Open the chat widget inside your account dashboard to submit a privacy request. Our team picks up active chats during operating hours.

Email Support

Send your data access or deletion request to our support email. Include your registered account username so we can locate your record quickly.

Help Centre

Our help centre has a dedicated privacy request form. Fill it in from any device — mobile or desktop — and we will confirm receipt by email.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures at every layer of your account — from the moment you log in on your phone to the moment a withdrawal is verified. Here is what that looks like in practice.

Account Security

Your account is protected with encrypted passwords and session tokens. Suspicious login attempts from an unrecognised device trigger an additional verification step before access is granted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your account settings at any time.

Data Retention

Active account data is held for the life of your account. After closure, we retain records for the period required under applicable regulations, then delete them from our systems.

Requesting Changes

To update, export, or delete your personal data, contact support via live chat or email with your account username. We process verified requests and confirm completion in writing.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on mpo035.

We collect your name, contact details, and the information you provide during account setup. Device data and session activity are also recorded to keep your account secure.

No. We record only the transaction reference and amount from your e-wallet top-up. Your wallet PIN and full account credentials are never stored on our systems.

Yes. Contact our support team via live chat or email with your account username and request a data export. We will verify your identity and send the relevant records.

Submit a deletion request through live chat, email, or the help centre privacy form. After we verify your identity, we will process the request and confirm when it is complete.

We do not sell your personal data. We share information only with payment processors like DANA, OVO, and GoPay as needed to complete transactions, and with service providers bound by confidentiality obligations.

We retain records for the period required under applicable regulations after account closure. Once that period ends, your data is deleted from our active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.